Telephone Operator at Ocean Paradise Limited (Hotel & Resort)
Ocean Paradise Limited (Hotel & Resort) is a Five Star Hotel in Cox’s Bazar. Recently it has published a job circular for the position of Telephone Operator.
- An opportunity has arisen for a Telephone Operator to join Front Office Department in Ocean Paradise Hotel & Resort, Cox’s Bazar.
- Answer all calls in prompt and efficient manner as per hotel standards
- Transfer calls to the concerned or take and convey message when concerned party is not available
- Receives guest messages and deliver the same to the guest.
- Must be knowledgeable of the products and services of the hotel
- To be always be updated with promotions and happenings in the hotel
- To be able to receive, handle and convey to Duty Manager and to concerned department any requests or complaints received from guests and customers
- To keep internal and guest confidentiality at all times
- Regularly update hotel telephone directory list
- Check the arrival and departure lists for in-house guests
- Perform any other duties that management may reasonably require
- Bachelor degree in any discipline
- Diploma in Hotel Management will be added an advantage.
- Educational qualification may be relaxed for the experienced candidate.
- At least 3 year(s)
- The applicants should have experience in the following area(s):
- The applicants should have experience in the following business area(s):
- 3+ years of working experience in a similar role in a luxury five star hotel environment
- Excellent communication skill both in written & spoken in English
- Willingness to work independently with self-direction under pressure
- Should be smart, dynamic and attentive to details
- Attractive package will be offered for the right candidate
Compensation & Other Benefits
- As per hotel policy
Job Source: Bdjobs Circular
Application Deadline: February 20, 2022Share