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Customer Services Assistant : Singapore Airlines

Last Updated on May 10, 2022

Customer Services Assistant at Singapore Airlines (GSA Saimon Global Ltd)

Customer Services Assistant Job Circular at Singapore Airlines Bangladesh.


Not specific

Job Context

  • Operational role where the selected candidate will be representing Singapore Airlines, the World`s Most Awarded Airline, as an airport ground staff to provide world-class customer service to customers.

Job Responsibilities

  • Processing and facilitating customers across various airport touchpoints from check-in, baggage acceptance, boarding to general flight turnaround activities.
  • Tasks include customer servicing, dispute resolution, irregular flight operations management and executing pre- and post-flight administrative duties.
  • Facilitating regular engagement with various service handling partners, regulatory government, and airport agencies and relevant internal overseas or HQ stakeholders.
  • Handling other administrative items such as preparing department performance reports and executing meticulous invoice verification on a regular basis.
  • Ensuring safety standards and hygiene across all facets of airlines operation including conducting periodical audit checks and reporting.

Employment Status


Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • At least 2 year(s)
  • Freshers are also encouraged to apply.

Additional Requirements

  • Fluent in English.
  • A customer-service oriented team player with strong leadership and interpersonal skill(s).
  • Possesses strong analytical traits and highly proficient in using various computer functions (e.g., MS Office, Adobe PDF etc.).
  • Willing to work shift hours.
  • Selected candidate will be hired under Singapore Airlines’ GSA, Saimon Global Ltd.

Job Location

Dhaka (Shahjalal Airport)


  • Per Company Policy

Application Deadline: April 22, 2022

Job Source: Bdjobs Circular


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