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Reservation & Ticketing Assistant : Singapore Airlines

Reservation & Ticketing Assistant at Singapore Airlines (GSA Saimon Global Ltd)

Customer Services Assistant Job Circular at Singapore Airlines Bangladesh.

Reservation & Ticketing Assistant

Singapore Airlines Ltd (GSA Saimon Global)



Job Context

  • Selected candidate will be representing Singapore Airlines, the World`s Most Awarded Airline, to provide world-class customer service to customers and travel agencies.

Job Responsibilities

  • Handle flight reservations and ticketing requests for Singapore Airlines Ltd. customers in-person, over the phone and through email.
  • Support Sales team (internal) as well as travel agencies and corporate clients (external) to resolve reservations & ticketing issues and requests, including seat confirmation.
  • Manage, investigate, and respond to customer feedback through email.
  • Pre-flight preparation including reviewing of booked loads, re-accommodation and call-out to customers.
  • Sales administration & reporting.

Employment Status


Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • 1 to 5 year(s)

Additional Requirements

  • Relevant working experience in a fast-paced customer service environment.
  • Candidate must have a passion for customer service, possess a friendly and pleasant personality, and comfortable working under pressure individually and as part of a team.
  • Good command of written and spoken English
  • Willing to work shifts.
  • Candidates with advanced skills in Microsoft Office and Amadeus or Altea Reservations systems, or previous call center experience will be highly regarded.
  • Selected candidate will be hired under Singapore Airlines’ GSA, Saimon Global Ltd.

Job Location



  • Per Company Policy
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Application Deadline : 29 May 2022

Job Source: Bdjobs Circular