Customer Service Agent – Digital : Daraz

Last Updated on September 24, 2022

Customer Service Agent – Digital at Daraz

Daraz Bangladesh has published a circular for the position of Customer Service Agent – Digital.

Vacancy

130

Job Context

• Candidates should have the mindset to work on roster basis.
• 6 days a week & 9 Hours shift.

Job Responsibilities

• Provide quality service to the customers over Live Chat.
• Capture customer insights and escalate issues to other internal departments.
• Maintain targeted KPI on a regular basis.
• Maintain high standard of service quality as per the requirement of the organization.

Employment Status

Contractual

Educational Requirements

• Bachelor degree in any discipline
• Bachelors/Honors running students who can manage office hours may apply.
• Strong communication skills both in English & Bangla
• Should have typing speed 30 words per minute.
• Should have computer literacy & MS Office.
• Should have the ability to work under pressure.
• Skills Required: Customer Service, Good Communication Skills, must have good,typing speed (Both Bangla & English), Professional English Writing.

Experience Requirements

• At most 1 year(s)
• The applicants should have experience in the following area(s):
  Call Center, Customer Service
• The applicants should have experience in the following business area(s):
  E-commerce
• Freshers are also encouraged to apply.

Additional Requirements

• Age 20 to 35 years
• Both males and females are allowed to apply

Job Location

Dhaka (Dhanmondi)

Salary

• Tk. 14000 – 15000 (Monthly)
• As per company policy.

Compensation & Other Benefits

• Contract Extension is possible upon performance & requirement

(adsbygoogle = window.adsbygoogle || []).push({});

Application Deadline : 23 Sep 2022

Job Source: Daraz BdJobs Circular

Sell other Job Circulars of Daraz Bangladesh

Share