Last Updated on September 24, 2022
Daraz Bangladesh has published a circular for the position of Customer Service Agent – Digital.
- Candidates should have the mindset to work on roster basis.
- 6 days a week & 9 Hours shift.
- Provide quality service to the customers over Live Chat.
- Capture customer insights and escalate issues to other internal departments.
- Maintain targeted KPI on a regular basis.
- Maintain high standard of service quality as per the requirement of the organization.
- Bachelor degree in any discipline
- Bachelors/Honors running students who can manage office hours may apply.
- Strong communication skills both in English & Bangla
- Should have typing speed 30 words per minute.
- Should have computer literacy & MS Office.
- Should have the ability to work under pressure.
- Skills Required: Customer Service, Good Communication Skills, must have good,typing speed (Both Bangla & English), Professional English Writing.
- At most 1 year(s)
- The applicants should have experience in the following area(s):
Call Center, Customer Service
- The applicants should have experience in the following business area(s):
- Freshers are also encouraged to apply.
- Age 20 to 35 years
- Both males and females are allowed to apply
- Tk. 14000 – 15000 (Monthly)
- As per company policy.
Compensation & Other Benefits
- Contract Extension is possible upon performance & requirement
Application Deadline : 23 Sep 2022