|

Call Center Executive : Walton

Last Updated on October 11, 2022

Call Center Executive at Walton Hi-Tech Industries PLC

Walton Hi-Tech Industries PLC has recently published a circular for the position of Call Center Executive.

Call Center Executive

Walton Hi-Tech Industries PLC

Vacancy

15

Job Responsibilities

  • Attend inbound and outbound calls of customers
  • Listen and understand the customers’ complaints and provide suitable solutions to customers
  • Receive customer complaints and forward the complaint to the concerned department
  • Provide information over the phone to customers regarding products & services.
  • Follow up after sales service-related emails and reply to the customers
  • Provide excellent customer service and give precise information to the customer.
  • Report day-to-day activities to the concerned authority.

Employment Status

Contractual

Workplace

  • Work at office

Educational Requirements

  • Diploma in Engineering/Graduation in any discipline from any reputed institute.

Experience Requirements

  • At most 2 year(s)
  • The applicants should have experience in the following area(s):
    Call Centre Supervision/ Management, Customer Support through Phone
  • The applicants should have experience in the following business area(s):
    Call Center
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 22 to 28 years
  • Willing to work in shifting and holidays
  • Should have good knowledge of MS Office
  • Must have good communication skills in Bangla and English
  • Good interpersonal, analytical skills, problem-solving, leadership skill as well as organizational skills.
  • Must have multiple tasking abilities
  • The candidate will also be patient and cool-tempered to deal with customer
  • Able and willing to work under pressure and meet challenges
  • Self-motivated, hardworking, energetic and result oriented

Job Location

Dhaka

Salary

  • Negotiable




Application Deadline : 15 Oct 2022




Job Source: bdJobs Circular

See Other BD Job Circulars

Share